Terms and conditions

Welcome to Noble and Stace Terms & Conditions of use. All contracts are with Noble and Stace. All orders are subject to these Terms & Conditions. By placing an order you agree to be bound by the Terms & Conditions set out below. Please feel free to call on 01730 814886 if you have any queries.

Formation of Contract/Law of the Contract

In order for you to be able to purchase products from Noble and Stace website and in order for us to be able to make a legally binding contract with you, you must let us have certain information. This includes your real name, telephone number, e-mail address, debit or credit card information, as well as any other information that we may ask you to provide.

You warrant that the debit or credit card for which you give us the details is your card and you warrant that it is valid and that you have authority to use it for this transaction. In seeking to enter into any transaction with us, you warrant that you are at least 18 years old.

The details you supply will be subject to checks by card issuers, and by offering to purchase goods you specifically authorise us to transmit information or to obtain information about you from third parties, including, but not limited to, your debit or credit card number or credit reports. This information may be used to authenticate your identity, validate your credit card, obtain an initial credit card authorisation and authorise individual purchase transactions.

We reserve the right to refuse to accept any debit or credit card without being obliged to give you any reason for doing so. Noble and Stace reserves the right not to proceed with any order for any reason. But if we do not proceed with your order, we will inform you of this.

A contract for the sale of goods between you and Noble and Stace will come into being as soon as your goods have been despatched, unless we have notified you before that time that we cannot accept your order (for whatever reason), or if you have cancelled your order before it is despatched (see “Cancellation” below). Please note that this does not affect your statutory rights.

Ownership of the goods will pass to you as soon as Noble and Stace has received payment in full of the price of the goods and the cost of postage and packaging.

If your card issuer does not for any reason make the agreed payment to us, that contract to which that payment relates is automatically cancelled and at an end, and Noble and Stace shall be entitled should it choose to do so to decline to accept any further orders from you or to enter into any further contracts with you. Noble and Stace is not liable for any loss you may suffer if there is any delay or failure to fulfil an order where payment has not been made for that order.

It is up to you to make sure that you have ordered the correct goods and given us the correct personal and debit or credit card details. We will help you by sending an e-mail with confirmation of your order, but it is up to you to review the goods and the quantity in that e-mail carefully. We are not liable in any way if you have ordered the wrong goods or quantity, and we are not liable in any way if we are unable to despatch goods as a result of any failure by you to supply accurate personal or debit or credit card details. Please contact Noble and Stace on 01730 814886 or mike@nobleandstace.co.uk if any details of your order are incorrect.

If we are unable to perform any of our obligations to you under the contract, including if there is delay or failure to despatch any goods that you have ordered, Noble and Stace will not be liable to you for any breach of contract or any loss or damage however it is occasioned, if such failure is due to matters beyond our reasonable control.

The contract between Noble and Stace and you is made in the United Kingdom (which is where Noble and Stace is based, where the goods are despatched and where its website is hosted) and you and Noble and Stace agree that it shall be governed by the laws of England and you and Noble and Stace both irrevocably submit to the exclusive jurisdiction of the English courts.

It is your responsibility to make sure if you are outside the United Kingdom that any goods that we supply adhere to any relevant laws of the place to which they are to be sent.

Privacy and cookies

Order Security

You can order with confidence online because we use a secure server and secure pages for your personal details including delivery address & billing address. For additional reassurance, you can check that these pages are secure by looking for the small padlock icon in the top left of your browser. In addition, the secure pages usually start with an https:// in the address line.

Data Protection

We are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.

Information we collect

Your personal details are kept strictly confidential and not passed on to any third parties. Your personal details (name, address, email address, contact telephone number) and details if relevant of the recipient are required in order for us to process the enquiry/order efficiently and effectively. We keep these records on file in order to help with your enquiries and/or orders, to help us process the enquiry/order and to be able to offer a personal service to you.
To help us develop the website we may use information from Google Analytics which is a website analytic service provided by Google, Inc. (“Google”). This is information generated by a cookie about your use of our website and is transmitted to and stored by Google. These statistics do not include information that can be used to identify any individual. You are able to prevent this anonymous monitoring by refusing the use of cookies from your browser.
If you wish to receive emails about our products please add your name and email address to the ‘Sign up to our Newsletter’ option at the bottom of our Homepage. We will only ever use this information to tell you about our chocolates and will never share it with anyone else. You can unsubscribe at any time by emailing mike@nobleandstace.co.uk.

Data Protection Action 1998

We comply to The Data Protection Act 1998 and the new GDPR requirements as of 25th May 2018, which gives you the right to access the information we hold about you. Should you wish to receive details that we hold about you please contact us on mike@nobleandstace.co.uk.

Use of Cookies

We may on occasion gather information regarding your visit to our website whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website however this is only ever used by us and never given to a 3rd party.

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